We measure everything at work except what really counts. Entrepreneur, CEO, renowned TED speaker and writer, Margaret Heffernan, concedes that numbers are comforting - income, expenditure, productivity, engagement, staff turnover – but maintains the key to success is culture. Join Margaret as she shares with us the groundwork for a new kind of thinking she wittily detailed in her book Beyond Measure: organizations can create seismic shifts in corporate culture by making surprisingly small changes. (26 minutes)
Coming Up Next
Ford Research Engineer Kerrie Gath is passionate about making people feel at home. At work, she understands the key to creating a comfortable vehicle interior is understanding how people will feel when they’re in it. She uses the same design thinking to create a safe and nurturing environment at home for two troubled dogs she adopted from the local animal shelter. How do Kerrie’s two worlds overlap?